[세일즈포스] 기본 이메일 제약 General Email Limits

 

세일즈포스에서 단건으로 이메일을 보낼 때 하루동안 보낼 수 있는 이메일은 5000건이며, GMT시간을 기준으로 종경됩니다.

 

제약으로 카운팅되는 건은 이메일로 직접 메일을 보냈을 때 해당하며, Users, Contacts,leads, person accounts 등 오그에 등록되어 있는 수신자 id값을 통해서 보내는 경우는 제약 사항에 포함되지 않습니다.

 

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Each licensed Salesforce org can send single emails to a maximum of 5,000 external email addresses per day based on Greenwich Mean Time (GMT). For orgs created before Spring ’19, enforcement of this limit varies based on where the email originates.

 

When trying to send emails and this limit has been reached, an error will occur stating, "SINGLE_EMAIL_LIMIT_EXCEEDED". For additional information on monitoring this limit, visit this Salesforce Support YouTube Video .

 

Single emails sent using the email author or composer in Salesforce don't count towards this limit. There’s no limit on sending single emails to contacts, leads, person accounts, and users in your organization directly from the Account, Contact, Lead, Opportunity, Case, Campaign, or custom object pages.

 

Note: In Lightning Experience, emails sent via an approval process rather than directly from the email composer count towards the limit. When using calls to alert internal Salesforce users, it is best to send them to the user's ID rather than the user's email address. This helps preserve email limits in situations where a majority of the notifications are for internal users.

 

For more information and details on the limitations of different email features by edition, see Email and Email Template Allocations per Edition in Salesforce Help.

 

Note: Developer Edition orgs and orgs evaluating Salesforce during a trial period have stricter limits on the number of emails sent per day and per email.